Cord Cutting 2017, the definitive guide with everything you need to know

How to cut the cord and save money in 2017

Cord cutting makes up about 1 percent of the TV watching universe in the U.S. And it might already be an outdated term.

Here’s why.

cord-cutting-2017An explosion of programming choices has been shifting the traditional cable TV model at such a fast clip that consumers can barely keep up. It’s not about just shedding a hefty cable bill anymore.

For years, Comcast, Spectrum and Time Warner Cable have had exclusive rights to carry premium channels like AMC, Sundance Now or A&E. That’s no longer the case.

Getting those channels doesn’t requires a cable subscription.

Companies like DirecTV Now, Sling TV and PlayStation Vue offer various “skinny bundles” of cable channels over the Internet for prices as little as $20 per month. (And no, you don’t need a PlayStation.)

By the way, TV antennas are cool again. They can blast a high definition feed of local channels like a fire hose, delivering sports, local news and major networks. All free for life.  

Cord cutting in 2017 is about to hit an all time high. Never before in the history of television have there been more ways to obtain shows, baseball games, news and movies without a cable subscription.

You’ve already read stories in The Wall Street Journal and other respectable publications suggesting that you can’t really save money by ditching cable. The argument, the experts say, is that cable providers like Comcast, Verizon, Time Warner Cable and AT&T will just make your Internet subscription more expensive once you cancel your cable subscription.

What if I told these experts are dead wrong?

I’ve been using some battle-tested strategies to pay as little as possible for Internet service. Right now, I’m paying $35 per month for 50Mbps. Last year, I saved just under $800 after kicking my cable subscription to the curb. In 2017, I’ll save hundreds of dollars more, and I’ll have even more to watch than before. Meanwhile, the “you can’t save money” narrative will continue.

You don’t need to believe me, or my methods. All you need to do is keep reading and absorb some of my game.

5 steps to cut the cable cord in 2017 and save money

  1. Get a better priced Internet connection.
  2. Decide about skinny bundles and subscriptions
  3. Choose a streaming device
  4. Build or buy a TV antenna for local channels
  5. Brag to family and friends about saving $$… be that annoying relative next Thanksgiving.

Step 1: Lower your Internet bill before you cut the cord

We need to start with a bit of tough love before we go any further. I don’t want to be the person to break it to you. I’m only doing it because I want you to save money, and you need to hear it.

You’re a tremendous wuss.

You wince at the thought of getting your cable and Internet connection ripped out of your home if you don’t agree to keep paying. Loser. You’ve bought into a false narrative. You act like they own the Internet. Maybe you’ve been a Comcast or Time Warner Cable customer for years. You may even live in an area where there’s only one cable or Internet service provider. I did for years. Dealing with customer service reps, and asking for a lower deal usually ends with frustration. Any relief on your monthly bill is only temporary.

Free yourself of all the bad advice you’ve read and some common misconceptions. Read the findings of the 2016 Congressional investigation by Senator Claire McCaskill (D-Mo), a top ranking chairman on the Permanent Subcommittee on Investigations. Her committee delved into pricing and customer service practices for the major cable providers across the U.S.

What? You don’t have time to read a 60 page report and you just want the bottom line?

OK, tough guy.

It turns out those same jerky customer service reps who tell you that there are no lower priced “deals” to be had actually keep secret rate charts explicitly used to retain customers. Customer service reps are also trained to instill fear, and doubt in you when you start talking about cancelling or taking your business elsewhere.

I know it goes against common sense, but cable companies don’t reward customers for being a longtime, faithful customer. Instead, they raise your rates until you can’t take it anymore. Why? Because luring you in with a low rate then raising after several months makes them a lot more money. That’s the business model. Plain and simple.

How to negotiate with Comcast, Verizon, AT&T or Spectrum

There’s a great scene in The Godfather: Part II that’s on point with our discussion of negotiating a better deal for Internet and cord cutting. Watch this short clip because I need to ask you a question when you’re done.

 

 

If you had to pick a character, who would you rather be? The corrupt senator played so skillfully by G.D. Spradlin? Or are you the Godfather? Spradlin’s character sure reminds me of my old cable company. I think we’d all like to believe we’re Al Pachino’s character. Confident. Taking no bullshit, or bullshit answers whatsoever. Do you really act that way when you’re on the phone with your customer service rep from Comcast? Nah, I’m calling bullshit. I’m sticking with some tough love here. You really don’t.

Let me put it to you another way.

Cable companies are like a pricey restaurant. They don’t really want you to order off the menu. But you can actually do it if you are willing to walk out the door and eat elsewhere. There’s an important difference here. You can’t threaten the waiter with leaving the restaurant. You actually have to get up out of your seat and start walking.

Let me give you a quick example. I want you to learn from my mistakes.

The wrong way to call for a better deal on cable and Internet

I had called my cable company once to see if I could get a better deal after being a loyal subscriber for three years. For many months, I loved the service that I got for the price I paid. Then one day, that price wasn’t so great anymore. All of these fees started showing up on my bill. The customer service rep I spoke with on the phone listened as if a grave matter of national importance was being discussed.

As he urged me to stay on the line, he valiantly worked the numbers. I waited. He put me on hold to perform the mysterious ritual of finding me a new deal. He needed to go to management on this one. He came back on the line for a quick moment to reassure me that we could work through my issue. He brimmed with enthusiasm. We’d do it. We’d succeed. Together.

I just wanted to save about $20 a month. No big deal, right? I had been a faithful customers for three years! I was on auto-pay, baby. But lo, he returned in defeat. The service rep, his enthusiastic demeanor broken, gave me the news. As hard as he tried, there was no lower price to be had.

I hung up and called back a couple days later. Oh yeah, there was a better deal to be had.  Getting it was no problem at all.

What did I do different? Just one thing.

How to get a lower bill on cable and Internet

I began the conversation by giving them my cancellation date. It would be at the end of the month. I wanted the address where I could return the cable box, DVR and cable modem.

Suddenly, I had someone’s attention. The exchange went something like this.
Is there anything we can do to keep you as a customer? Well, I said, if you give me your introductory rate for 50Mpbs of Internet at $35 a month, maybe I would consider getting cable again at another time.

Please hold. Many minutes pass. We can’t give you the introductory rate. That’s for new customers only. But we could offer you the same service for $45 a month for the first 12 months. What are my rental fees on my equipment, the cable modem and DVR?

Please hold. A minute passes. The rental fees are $5 each per month. Oh, so my bill would be $35 a month instead? I’ll go with that. I didn’t even have to switch my provider. I suddenly went from no deal to the best one in town.

One phone call.

Don’t be afraid to hang up the phone with no deal in sight. It’s only then that people will take you seriously. Chances are you will have a retention specialist calling you shortly. He needs to make what’s known as a “save”. These companies absolutely hate it when they lose a customer. It’s akin to burning a bag full of cash in the fireplace.

You can help out that retention specialist when he calls by only opting for a low priced Internet plan – the one that’s not advertised.

If you’re looking around for other providers in your area, we also have a guide: How to get the best deal for Internet without cable.

Step 2: Should I get Netflix and Sling TV?

Everybody will have their own calculus with what works best for them in their own home. So I’m going to do my best to give you the lay of the land in this brave new world of cord cutting. Not everyone will agree with me, or even agree what defines us as cord cutters. That’s fine. I pay my bills and you pay yours.

Apple-TV-PlayStation-VueI just want to give you some things to consider along the way to a life without a triple-digit cable bill.

A La Carte TV is already here — more or less

You can read plenty of articles loaded with starry-eyed anticipation that maybe someday… someday, there will be a la carte cable, or some form of a la carte TV.

Get over it.

A la carte TV is basically already here. It may not be in the exact form you want it. But if you can’t find something to watch these days between your TV antenna and streaming box, then I suggest you sell your TV and stick with books. (Not that there’s anything wrong with that.) Even though I pay for Netflix, Amazon Prime and PlayStation Vue every month, I still love free apps like YouTube.

I am going to assume that you will noodle around on your own and find free stuff. That’s part of the pleasure in owning your own streaming device. Here’s a short list of subscription-based apps and free trials that you can use to get going.

How do I stream cable channels?

Let’s quickly talk about skinny bundles that are transmitted over the Internet.

In case you’re confused, skinny bundles and live streaming TV are the same thing. DirecTV Now has been getting the most buzz lately. They’re the new kid on the block, and owned by big ol’ AT&T.

I’ve used DirecTV Now, and I can tell you that they will be a big contender in 2017. They have a really nice channel selection, user interface and price point. I was also very impressed that I was able to cancel my account online when I completed my review of their service. So you should try a free trial of DirecTV Now if you’re interested in checking them out. Just set the cancel date on your smartphone if you’re worried about forgetting the end of your trial date. Hulu and YouTube are both expected to roll out their own skinny bundles in 2017.

PlayStation Vue offers the best live streaming TV service. I have covered this in my guide to PlayStation Vue. PS Vue also has an unfortunate name that confuses people. You don’t need a PlayStation to stream Vue channels. Just about any streaming device works and you can even watch channels on the road from your PC or tablet. Vue has more quality channels, sports and movie options for less money.

Sling TV is tremendously popular and has channels like A&E and TNT and many others. I’ve written a guide outlining the different options and plans comparing Sling TV and PlayStation Vue. In 2017, Hulu and YouTube are also expected to jump into the business of offering cable channels over the Internet.

Step 3: Choose a streaming device, “Should I get a Roku or Amazon Fire TV?”

When it comes time for choosing a media streamer, I hope you’re the Godfather and not the senator.

playstation-vue-android-tvI’m going to try to provide as much information for you as I can with my reviews on streaming devices. And I’ll even do my best to answer all your questions that you ask when you write. But at the end of the day, you’re going to have man (or woman) up.

There’s an important reason why I’m telling you this.

What satisfies my needs may not satisfy yours. A lot of reviewers mean well. If you read enough of them, believe me, many will say the same thing and it’s not that helpful.

In the end, you may have to disagree with some people to get what you really want – and need.

For a long time, I was eyeing a Roku because I loved the idea of having the largest app selection out there. I had also read about these groovy things called Roku private channels.

I mean, secret channels? Are you kidding me?

That sounds like some cool speakeasy located down a dark alley with no sign on the door. You need to know a secret knock to get in the door so you can sip on one of the best Manhattans in town. For God’s sake, they even make their own bitters from scratch! Who doesn’t want that?

When it came time to buy a streaming device, I ended up buying an Amazon Fire TV instead.

The reason was simple. And it was contrary to much of the expert advice that I read on some very well-respected review sites. I’m still pleased that I didn’t listen to the criticisms and focused on my own needs. I wanted the fastest device for streaming PlayStation Vue. In early 2016, nobody was talking about that, and it really pissed me off. I should actually be thanking those people. I might not be sitting here now talking to you if it wasn’t for them.

My only point is this: Don’t let anyone tell you one device is better than the other. It’s all a matter of figuring out your needs, and finding the streamer that will best fulfill those needs. End of story.

 Step 4: Do I build or buy a TV antenna for local channels?

Anyone with a little engineering background will tell you that using a TV antenna to capture broadcast signals is an exact science.

Don’t be intimidated.

Clearstream-Eclipse-antennaTo tap into the variety of high definition programming up for grabs over the air (OTA), you just need a little know-how. I recommend that you at least skim our guide to buying vs building a TV antenna. The guide has some online resources for you with finding out what kind of TV antenna you may need based on where you live in the U.S.

I also weigh in on DVR options available for OTA (over the air) signals. Believe it or not, there are plenty of folks who only rely on an antenna set up with a DVR for most or all of their programming. Like I told you earlier, everyone has different needs. There’s no one-size-fits-all solution.

To use the parlance of Gangland, one of my wife’s favorite shows, the antenna-only crowd are members of the Cord Cutter O.G. These guys are hardcore. No Internet. Or maybe there is some Internet, but it doesn’t really mix with their TV viewing.

They might roll with a DVR like a Tablo 2 or TiVo OTA DVR to record their OTA shows. They may also use apps like Plex or Kodi to stream their own content such as movies ripped to a computer hard drive or NAS.

Don’t try to tell these people that Sling TV or PlayStation Vue subscribers are cord cutters.

Posers.

Step 5: Congratulations! Brag to family and friends about all that cash you’re saving

I wound up with an extra $800 bucks at the end of the year when I first cut the cord. I did have to spend some money to buy an Amazon Fire TV, and at least one antenna before I built my second one. But I still came out way ahead.

If you’ve made it to this stage, it may get you to start thinking about money in a broader context. You were almost blindly handing over hundreds of dollars a year to a company that promised you service like no other. Now you’re still getting the latest shows, sports and movies you want, and paying a lot less.

Funny how that happens.

I’d like to tell you that I slapped that $800 in annual savings into something like a Vanguard Index Fund, and I’m stacking more money from it. I didn’t.

But I am stacking some more money. More of my own.

I’ve been doing an across-the-board review on my living expenses. For example, my wife and I were paying about $90 bucks each a month for a cell phone service. Now we’re paying half that for two accounts, and still have slick smartphones. You can pay even less for very reliable cellular service. Read about carriers like Republic Wireless if you’re interested in delving into the subject. There’s a lot of money on the table when you start thinking differently about your expenses.

But before you do, I want to impart a couple more liner notes and FAQ’s about cutting the cord.

What’s the best cable modem?

I had made the terrible mistake of renting my cable modem from my local cable provider for years (amateur) before finally buying my own. Not only did I shed the monthly five-dollar-a-month rental fee from my current broadband bill, I can now utilize more of the broadband that I actually pay for. The rented cable modem was at least three years old — if not older. Before I finally gave it the heave ho and drove it back to my cable provider, I did a speed test to see how much broadband I was actually getting. Let’s just say, it was a lot less than half of what I was paying for. The MOTOROLA SURFboard (Model SB6141) clocked in twice as fast, just under the 50Mpbs as I was paying for.

I now recommend using a MOTOROLA SURFboard SB6183 because the model I originally bought is being phased out. My review of the best cable modems for cord cutters covers all that.

Many broadband providers require a cable modem with DOCSIS 3.0 so if you decide to go for a used modem, be sure you’re getting one that’s recent enough to be compatible with your local broadband provider. Your cable modem is the foundation of your Internet connection.  Somehow, the importance of it is often overlooked by many people. There’s another building block also often overlooked, but worth re- visiting if you are entering the land of cord cutting.

What’s the best wireless router of 2017?

Keeping a wired connection to your media streamer will always give you the best reception possible. I have zero interest in a wireless connection for my main television. But we don’t live in a wired world that much anymore. If you have a second (or third) television that streams off of a media stick or gaming console, it’s a good time to check the strength of your wireless router.

You don’t need to spend a small fortune to upgrade a wireless router.

But keep this in mind: you were paying about $100 or more per month to a cable company for the pleasure of channel surfing their lineup of channels. Now you’re creating your own channel lineup, and you will want the best-performing infrastructure to run it on.

For whatever it’s worth, here’s my rule of thumb for buying a new wireless router or cable modem.

Budgeting a month’s worth of your old cable bill for a new router that will last years is a good call.

If you need a new router, Netgear AC1750 has a nice range for a big household. It’s what I use at home. I have even written a review on the best WiFi routers for cord cutters. If you get to a point where you’re considering sharing an Internet connection to save on your monthly bills, this is a decent modem as well.

Need something more powerful? Then consider a Google Wifi mesh network or the Orbi Home WiFi System by Netgear. I have written about both in my review of the best mesh networks.

Cord cutting picks for 2017

Below is a quick roundup of the best cord cutting tech in 2017. You can find reviews for on all of these items on the site. My latest pick for a streaming device/game console is the new NVIDIA SHEILD TV. NVIDIA’s addition of Google Voice Search to its Android TV operating system allows for some cool options to cruise through Netflix and Amazon Video. It’s plans to operate as a voice-operated smart home hub will be something to watch in 2017.

Good luck, and be sure to comment on what you did to cut the cord in 2017. And start bragging about how much money you saved in the comment section below.

 









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Cord Cutting 2017: the definitive guide with everything you need to know
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Cable companies like Comcast used to have exclusive rights to broadcast channels like A&E, but not anymore.
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Cord Cutting Report
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